BROKER/MANAGER

Prep Contract – ensure contract is fully signed before onboarding begins

Email set up/Email Signature

(Ryan McDermaid-Ottawa) (Ray Yassi – GTA)

Email - re: Hub Access

support@hallmarkhub.com or megan@remaxhallmark.com 

Order Business Cards – Shant Poutchikian (max budget is $150)

Email Shant that we need new EMAIL signature artwork – deliver to new manager & let them know this is to be used on all outgoing mail

Integrate into Leadership Group Chat via Whatsapp (Steve) & any regional chats as applicable

Invite to Bi-weekly Manager Meetings – Barbara Brindle  

Send Monthly Leadership Meeting Schedule along with Link – Barbara Brindle

Add profile to FUB – contact Ashley – be sure to add a tag #Leadership Team so they receive Bulk Emails and automations

Company Bomb Bomb Account:

login = subscriptions@remaxhallmark.com

password: Bombbomb1980

(Please do not change the password as this is a community account)

Update Website, HUB & link to directory with new manager info

This is a checkbox.

Ask Shant for login credentials for REDatum - **DO NOT CHANGE PASSWORDS when you receive

Set up Board Access for Manager – Barbara to email Tania

Will this manager require additional board access? Which board(s) and who will orient them on that?

Email Shant to set up a new ZOOM account for new team member

Company Announcement – Ashley Bras & Shant Poutchikian

Discuss Dress Code

Ask Azita to set up on TimeTastic – discuss scheduling vacations & reporting absent days https://timetastic.co.uk 

Johnder Perez for orientation on Hallmark Technology

Michael McLachlan for orientation on marketing and sales of New Developments

Jennifer Evelyn re: MaxCenter, KV Core & Hallmark HUB

Jessica Ragimov  re: CRM Training (Follow-up Boss)

Integrate into Training Calendar – Jessica Ragimov

Jessica Ragimov re: Demonstrate expectations around marketing classes (link below + online schedule) at office meetings & on your personal social channels

This is a checkbox.

Jessica Ragimov Hosting a Zoom or TEAMS meeting

Barbara Brindle re: Running an office meeting using sample slide deck https://www.dropbox.com/s/6u75nonj6gm0vyg/Office%20Meeting_Standard%20Content%20to%20Cover%20.pptx?dl=0 

Reminder email to roster re: Meeting (sample of good engagement to your roster each week using video https://www.dropbox.com/s/ub54bgbzq67sgu5/Reminder%20email%20to%20your%20roster%20for%20upcoming%20office%20meeting.docx?dl=0

Barbara Brindle re: Review recruiting template outlining how this is paid, how to fill out the form – who & when to send it to

Barbara Brindle re: Expenses – what qualifies as an expense & what doesn’t

Retention Budget of $6.00 per agent per month – to be maximized to include everyone on the roster

Email Invoice Monthly or Quarterly to: Natalie@remaxhallmark.com (sunny@remaxhallmark.com) and cc. Vince@remaxhallmark.com Subject: Manager Expenses

Note: You can complete a form T2200 to deduct other expenses on your personal tax return.    Sample here: https://www.dropbox.com/s/asuar9xcqgh6har/Sample%20of%20a%20T2200.pdf?dl=0 

Review Monthly Stats Presentation for Leadership Meetings & discuss in detail if this will be an applicable task:  Video Explanation by Kory Gorgani https://www.loom.com/share/1944ab331e2a4bb48de7854884fb5bc1?sid=8cbcf3d9-7758-4c39-82b2-03038d723993

Barbara Brindle or Sam Ghany re: How to run a discovery meeting with existing agents & prospective recruits

Barbara Brindle – a day in the life of a manger – how to manage your time for the 4 pillars of the role – Recruiting, Retention & Profitability & Presence in office(s) Weekends/Weeknights

Sam Ghany re: 90 Day Introduction to Recruiting (including scripts/dialogues)

Sam Ghany/Sherry Douglas re: REDATUM Training + video supplements:

https://www.dropbox.com/s/zbv2iu9p7z147w7/REDatum%20Training%20With%20Shant.mp4?dl=0 

Barbara Brindle or Sam Ghany re:

Review 8.5.7 Reports

Migration Reports – RE Datum

Receivables

KPI things we need to focus on in our branches

8.5.1 Commission Reports – All Written

8.6.6 – Expenses Uncovered

2.P.4.1 – Ranking Agents by Commission

2.p.6.2 – Period Comparision Report

2.P.5.6 – Commission Cutting Report

Megan re: BrokerBay/SkySlope Training

For Ottawa – Mary Ellen re: Showing Time & NexOne

Michael McLachlan - Mutual Release and Cancellation Overview

Michael McLachlan, Ansel Clark or Paula Carney re: Introduction to TRREB/OREB/BDRB – Violations, MLS Infractions

RECO Complaints & potential E&O issues – send to BOR – BOR should send to: tania@remaxhallmark.com and ayda@remaxhallmark.com

Jennifer Evelyn (Ottawa – Ansel Clark) re: Introduction to RECO Complaints and Processes

Steve Tabrizi - Introduction to your Branch & to your Branch Administrator

Steve Tabrizi – Orientation of “Lanes” and Heads of Departments

Your Administrator re: Review onboarding process with a new hire or transfer

Hallmark Phone System/Four Season Service – Azita Fathi

Introduction to Human Resources – Azita Fathi

Overview of Ancillary Services – Azita Fathi

Sarah Hogan – Administration, Trade Procedures, ifranchise and awards (Mary Jane – Ottawa)

Tania Botelho – Operations Overview Mary Ellen (Ottawa)

Link to our Corporate Structure w/Names & Roles: https://www.dropbox.com/scl/fi/j9wsskilttxy14yzxr61s/Org-Chart.pdf?rlkey=v891gvhhwlo0421w02m62yd7g&dl=0 

List of Boards RMH Group of Companies Belongs to & contact information for each one if questions

Update Facebook info w/Professional photo and be added to ALL RMH Facebook Groups

Coaching on how to engage the agent in the FB groups

Suggest sending “Friend” request to ALL members of the leadership team for “tagging” purposes on social media – see HUB for up-to-date list

Shared Drop Box Folder for Leadership Team: 

https://www.dropbox.com/sh/h545q0mm1e4fr59/AAAgjFq3vER1Lmpd697S1O2ya?dl=0 

Stats Book – for all Hallmark Regions

https://www.wearehallmark.ca/hallmarkvscompetition

Individual Region Images: https://remaxhallmark-my.sharepoint.com/personal/shant_remaxhallmark_com/_layouts/15/onedrive.aspx?id=%2Fpersonal%2Fshant%5Fremaxhallmark%5Fcom%2FDocuments%2FREMAX%20Hallmark%2F2023%20Stats%20Images&ga=1

Link to Marketing Images for Training Calendar: https://remaxhallmark-my.sharepoint.com/:f:/p/shant/EiUXXcGtDjBOgjPFgfMKHuoB67y0IJ0jJRqk11E4Dsy3xQ?e=YgYsxb  (this may not work – Shant creates this link – he may need to email it to you.

www.WeAreHallmark.ca UNDER CONSTRUCTION

www.RemaxHallmark.com

RE/MAX Hallmark Swag: https://shopwearehallmark.ca 

Link Tree of Resources: https://linktr.ee/wearehallmark?fbclid=IwAR0jP3Kc2B6gPEldkry-hVVObsMjygvtIvJWKf27HEuyln7TRLFxa5yjbFE

SAVE THIS ON YOUR PHONE

Download our new Hallmark APP:

For Apple Devices

For Android Devices

Electronic Recruiting Book: https://issuu.com/remaxhallmark/docs/ontario_recruiting_book_refined_landscape

Canva Recruiting Meeting Slide Decks:

For Brand Newbie Agents: https://www.canva.com/design/DAGHR1lYoV4/A_Ersh3RVvEHibPV9mYyuA/edit

Seasoned Agent: https://www.canva.com/design/DAGHR2SorVY/k6WPYEvRUJOfY7zFa2Lu3g/edit